Sony: Message List

Re: How to re install Sony Applications on my VAIO VPCF12M0E/B Laptop

noreplyforum@eu.sony.com — Wed, 09 May 2012 16:19:34 GMT

Many thanks Rich. My laptop is out of warranty so I shall try the first number you provided.

Cheers,

Chevalier

Re: How to re install Sony Applications on my VAIO VPCF12M0E/B Laptop

noreplyforum@eu.sony.com — Wed, 09 May 2012 13:50:07 GMT

Hi Rich,

I have made several unsuccessful attempts to contact Support to purchase the original Sony software so perhaps I am using the wrong email address/phone. Can you please tell me the best email/phone to get this software?

Re: How to re install Sony Applications on my VAIO VPCF12M0E/B Laptop

noreplyforum@eu.sony.com — Sun, 29 Apr 2012 14:01:49 GMT

Hi Rich,

That was a great suggestion which, unfortunately, did not resolve the corruption problem.

Many thanks for trying to help.

Chevalier

Re: How to re install Sony Applications on my VAIO VPCF12M0E/B Laptop

noreplyforum@eu.sony.com — Sun, 29 Apr 2012 06:15:06 GMT

The recovery process started but then part way through it ceased with a message about corruption.

How to re install Sony Applications on my VAIO VPCF12M0E/B Laptop

noreplyforum@eu.sony.com — Sat, 28 Apr 2012 12:36:32 GMT

Hi Rich,

I am very grateful for your prompt and helpful response. I shall download the drivers from the URL that you provided and will contact Support about the applications.

Your comments about the recovery disk are, of course, absolutely correct. I did in fact create just such a disk but it was only when I tried to use it that I found out that it was corrupted!! I should have tested it :>( before having to use it.

Chevalier.

Message was edited by: Middleleaze

How to re install Sony Applications on my VAIO VPCF12M0E/B Laptop

noreplyforum@eu.sony.com — Sat, 28 Apr 2012 07:32:12 GMT

Due to a hard drive failure it has been necessary for me to re-install my Windows 7 64 bit operating system. This process went well but I cannot install the original Sony applications because I do not have access to the software. Can anyone please suggest how I can solve this problem?