BDP-S370 no internet services

noreplyforum@eu.sony.com — Thu, 28 Apr 2011 12:19:25 GMT

The solution turned out to be very simple - I changed the network cable and everything worked fine. Just a word to the wise though - the test was coming up with an OK for the physical connection even though this patenetly wasn't the case.

BDP-S370 no internet services

noreplyforum@eu.sony.com — Sat, 09 Apr 2011 13:20:46 GMT

My BDP-S370 was very easy to set up and I've enjoyed access to all of the fantastic internet services for about 7 or 8 months. Then about 3 weeks ago it started having problems accessing the internet services. The internet connection test is OK, however I get a message saying that either DHCP or DNS isn't working. DHCP is definitely on at the modem, and I asked the ISP (Talktalk) if there were any DNS problems - there aren't

I restored factory settings on the player, updated the modem/router's firmware (Netgear DGN 2000), and input all of the settings again. All to no avail.

II would especially like confirmation from Sony whether or not this is a hardware problem as the player is under guarantee and I'd like to return it to the retailer.

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BDP-S370 no internet services

BDP-S370 no internet services