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Error 414 when trying to restore

Topic started on Jun 28, 2012 9:04 PM , last reply on Jun 30, 2012 12:52 PM

in VAIO and Computing > Notebooks
paulpies84
paulpies84
7 posts since
Jan 4, 2009

M daughter has a vaio VGN-fw21L, that was playing up.  She tried to do a complete restore using the rescue discs.  On her first attémpt she found she only had 1 disc so she aborted.  She found the other discs but now as soon as she clicks that she understands it will wipe all data she gets a message of error 414.

 

She has also tried restoring using the restore partition but the laptop freezes, which is the original problem she was having.

 

Could this be a HDD failure.  I am away at present so i am getting as much info from her via facebook, not ideal but am trying to help her out.

 

Thanks

 

paul


  • paulpies84
    paulpies84
    7 posts since
    Jan 4, 2009
    Written on Jun 28, 2012 9:10 PM

    Sorry forgot to say it is running windows Vista


    • Reply
  • Blencogo
    Blencogo
    12,790 posts since
    Dec 22, 2004
    Written on Jun 28, 2012 9:39 PM

    Hi paulpies84.

     

    Error 414 when using Recovery Discs indicates that the disc is dirty, scratched or otherwise faulty.  Sometimes copying the discs on another computer can help.

     

    However, has she tried a recovery directly from the Recovery Partition by tapping F10 during startup - when you see the Vaio Logo?  Have a look in the Recovery Guide on Page 33 here: -

     

    ftp://ftp.vaio-link.com/pub/manuals/RecoTS/2008Q3_TRG_EN.pdf

     

    Use the options 'Recovering your computer when you cannot start Windows/To Recover your computer from the Recovery Partition' and use the 'To restore your entire computer system'.

     

    It is, of course, possible that the underlying cause is a hardware fault with the hard drive or corrupted system software - but try the above first.

     



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  • paulpies84
    paulpies84
    7 posts since
    Jan 4, 2009
    Written on Jun 29, 2012 5:23 AM

    She tried to do a recovery from the recovery partition by pressing F10, When it gets to the EDIT BOOT OPTIONS window and she presses enter, the system freezes.  The freezing was the original fault when vista had booted.


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  • Blencogo
    Blencogo
    12,790 posts since
    Dec 22, 2004
    Written on Jun 29, 2012 10:49 AM

    It soundS rather like the hard drive may be faulty.

     

    Try tapping F2 at startup when you see the Vaio Logo.  This should display the BIOS screens.  Is the Hard Drive recognised by the System or does it say it is not present.


    • Reply
  • KatherineYH
    KatherineYH
    96 posts since
    Jul 23, 2011
    Written on Jun 30, 2012 12:52 PM

    1) Switch on the computer or laptop then log on as an admin.

     

    2) Click on the Start button then select Programs, Accessories, System Tools, and after that click System Restore.

     

    3) Inside the next window, click on “Restore my system to an earlier period” and then press Next.

     

    4) Choose the latest restore point within the “select a restoration point” list, and then click on Next.

     

    5) Then click ‘Next’ in the verification screen.

     

    6) Reboot the laptop or computer when the restoration is done.

     

    Copy/pasted from http://www.pcmmc.com/error-414.php

     

     

     

     

    _______________

    Life is too serious to be taken seriously https://imagicon.info/cat/12-13/text-smiley.png

     

    Message was edited by: rich912

    Edited to make clear that the post is copy/pasted from another forum.


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