Just checked again, reset unit and ran the update but says "already updated" and no TV3!!

ukcjm1

And the PS3 market is far bigger? As far as I'm aware, the PS3 is primarly a gaming console. The Blu-ray player I have sitting redundant in my living room was purchased as a Blu-ray player with online connectivity to online services, such as netflix.

 

Sony need to get their priorities in order.

 

I'm thinking of selling my player.

You're rather out of date with your view of the Playstation 3. Sony marketted it from day one as a multi purpose machine, and focussed very much on it's blu-ray playback during the first few years of it's life. It remains to this day, one of the best blu-ray players money can buy, and because of that occupies pride of place in many people's home cinema set-ups.

Adding video on demand was a logical next step, so it's hardly surprising to see Sony putting most of their effort into PS3 streaming given the user base. The sales of Bravias and BD players are microscopic by comparison.

The Xbox has also headed down this path, and the 360 now has a larger suite of streaming video apps than any other device does, outside of an iPad. Games consoles have long since moved on from just playing games, and you can bet when the Xbox 3 and PS4 come out they will have relegated gaming even further to the sidelines. As a gamer myself, I find this rather alarming, but that's the way both Sony and Microsoft are heading.

As for Netflix on the PS3 and Xbox, the Xbox implementation is more atractive than Sony's effort, but has far lower video and audio quality. (720p with Dolby Digital 5.1, and with currently badly broken black levels) The PS3 gets 1080p with Dolby Digital Plus 5.1, and perfectly correct, beautifully deep blacks.

Message was edited by: Ataru_Moroboshi

Message was edited by: Ataru_Moroboshi

Hi Catmambo, the fortnight is now up so are you now in a clearer position to update us on Netflix?

I had an update on my blu-ray player recently and fully expected Netflix to be there when the box restarted.

Thoroughly disappointed.

What on earth is going on? And what are they updating, if not what we all want???

I feel like such an eejit! Why oh why did I not read this thread before I bought the smp-n200 (specifically for netflix). I now have a $85 ornament sitting on the shelf. I don't have anything new to add but I just thought I'd put my tuppence worth in and express my frustration with Sony. I also pay a premium for their products and expect a bit better than this.

Hi Catmambo,

Thanks for the update. I too am waiting with baited breath to see how this issue will be resolved. I spent €750 on a KDL 40EX503 just over a year ago. The only reason I forked out this much was due to the promise of all the great content I would be able to recieve through the Bravia Internet Video service.

When I signed up to Netflix I presumed I would be able to access it from my Internet connected tv as per the following set guide:

http://esupport.sony.com/perl/support-info.pl?info_id=526

I quickly realised this was an american support page and when searching for the relevant uk & irish page I stumbled accross this thread and have been following it anxiously ever since.

I haven't jumped on the bandwagon kicking & screaming about my annoyance over the issue yet but your last update has left me somewhat perplexed...

"Netflix has an entirely new system for Europe and content is encoded and secured in an entirely different way to the US service.."

This statement is fair enough and I've no doubt it's probably true... However this is not a reason why the service cannot be backported!  This is purely and simply a software issue and any software issue can be fixed! Being a software developer myself I know this to be the case.

I am able to access the american Netflix service as well as the European site from my laptop (Sony VAIO) through a VPN client on my browser. So although the european content may be encoded and secured in a different way it is still accessible through the same browser!

This should also be possible through your Bravia Intenet Video service. I appreciate that it might involve updating the operating system/BIV software but it can and should be done.

I understand that your role here is to calm the waters and keep all the angry customers at ease with updates on the problem.  I would however ask that in future updates please don't stress that the hold up is due to a "challenge" or "issue" that can simply fixed by a small team of programmers in a couple of weeks.

Thanks

Mick

There is only one question for me... Does Netflix exist on a particular model abroad but not in the UK?  If so, then there is no excuse for this...hardware cannot be blamed because its the same and neither should licensing because it's on the PS3!

Fair point Batfink.

However I really don't think it could be a speed of chipset issue as some of the other BIV apps are well capable of streaming HD content.. Eg Billabong app.

Besides that, If the service is available on a 40EX503 with BIV in the states shouldn't that same device be able to handle it in Europe?!