Tuotearvostelut

\nCiao, ti ringraziamo per aver condiviso la tua esperienza con le WH-CH510.Siamo felici che la qualità audio e la durata della batteria ti abbiano soddisfatto. Prendiamo nota del tuo commento sull’archetto: tuttavia, con l’uso, tende solitamente ad adattarsi meglio alla forma della testa, garantendo un comfort maggiore nel tempo. Il tuo feedback è prezioso per aiutarci a migliorare sempre di più i nostri prodotti. \n

Hallo Woelliseiner,

vielen Dank für dein ehrliches Feedback zu unseren WH-CH510 – es freut uns sehr zu hören, dass du mit Technik, Akkulaufzeit, Tonqualität und Bedienung zufrieden bist! Es tut uns leid, dass die Umhüllung der linken Ohrpolsterung beschädigt wurde. Da wir mehr Informationen benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen: https://cutt.ly/6exW0iJT

Bonjour,

Merci pour votre commentaire.

Nous sommes ravis de savoir que vous appréciez la légèreté, la qualité et le son de votre WH-CH510.

Nous prenons également en compte vos remarques concernant les touches, et nous vous remercions pour votre honnêteté.

Votre avis est précieux et nous aide à améliorer constamment nos produits.

Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter sur le lien suivant : https://cutt.ly/dwMXCsJ9

(copiez-collez ces adresses dans votre navigateur).

Hey,
Thank you for your feedback.

We're sorry to hear that you're facing difficulties with your WH-CH510.

Make sure you are following this: https://cutt.ly/IeQ7im50
Try using a USB charger with a computer and make sure to follow this link as well: https://cutt.ly/6eQ7oxhH
Try to reset it: https://cutt.ly/ceQ7oMvZ
Try to initialize it: https://cutt.ly/QeQ7pIcb

If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW

Maryam @Sony support UK

Hi,
Thank you for your review.

We're glad to hear that you're enjoying your WH-CH510, and hope you continue to enjoy it for years to come.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

Hi,

es tut uns leid, dies zu hören. So kannst du mit einem Windows 8-PC koppeln: https://cutt.ly/owSfjJ1a
Wenn das Bluetooth-Gerät die folgenden Profile unterstützt, kannst du über eine Bluetooth-Verbindung Musik wiedergeben und das Gerät vom Headset aus mit grundlegenden Fernbedienungsfunktionen steuern: https://cutt.ly/WwSfkUbs
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche unsere Website, um mit uns Kontakt aufzunehmen:
http://bit.do/fJYmt

Gehad @Sony Support DE

Bonjour,
Merci de nous avoir contactés
Nous sommes ravis d'entendre votre retour positif.
Votre commentaire a retenu toute notre attention.
Nous allons transmettre votre observation au département concerné.
Merci pour votre fidélité.
Safwa @Sony Support FR

Bonjour,

Merci de nous avoir contactés.

Nous sommes ravis d'entendre votre retour positif.

Votre commentaire a retenu toute notre attention.

Nous allons transmettre votre observation au département concerné.

Merci pour votre fidélité.

Safwa @Sony Support FR

Hi,

Thank you for leaving your review, and we're sorry to hear that our headphones haven't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

As an attempt of rectifying the microphone issue, please follow the below troubleshooting steps:

-Test the headphones with different devices.
-Try resetting and initializing the headphones as clarifies here: http://bit.ly/3j6MSf0 & http://bit.ly/3H7zWLR

We'd also like to highlight that only the iOS devices (including iPhone/iPod touch) which support HFP (Hands-free Profile), and Android smartphone (OS 8.1 or later) can display the remaining battery charge.

Check that the smartphone is connected with HFP. If the smartphone is not connected with HFP, the remaining battery charge will not be correctly displayed.

If the issue is still disrupting you, feel free to contact us using this link: https://bit.ly/2NwYLXL, we will gladly assist you further.

Mennah @Sony Support UK

Hi,
Thank you for your review.
We'd like to confirm that during a call, your voice will be heard from the headset through the headset’s microphone (Side tone function). In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction.
For more information about this feature, you can check this link here: https://cutt.ly/n9gRTFz and here: https://cutt.ly/D9gRF34
Rest assured, we'll pass your feedback to the relevant channels for future consideration and development.
Elshahat @Sony Support UK