Tuotearvostelut

Hi Tulip,

Thank you for your feedback.
We're sorry to learn that you're experiencing difficulties using the Walkman.
-We can confirm that you can use the drag-and-drop method, you can find more info here: https://bit.ly/3bpsotP
-The player doesn't support adding a memory card, but you can delete unused files: https://bit.ly/3DQRHzP
-The Walkman supports MPEG codec, you can find more info here: https://bit.ly/3KxRANi
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

Hi Gumbo,

Thank you for your feedback.
We're glad to learnt that you're enjoying your Walkman, and for more years to come!
Regarding the material, we'll pass your feedback through the proper channels for future consideration. However, rest assured that Sony strives for the optimal product design while using suitable material, aiming for product optimisation and durability.
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

Hi,

Thank you for your review.
We're glad to hear that you're enjoying your NW-E394 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

Hi Sean,

Thank you for your review.
We're glad to hear that you're enjoying the battery life of your NW-E394 and hope you continue to enjoy it for years to come. We're delighted to keep you as one of our loyal Sony family members.
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

Hi Danny,

Thank you for your review.
We're glad to hear that you're enjoying your NW-E394.
We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. Furthermore, we have raised your feedback as voice of customer, to the concerned team for future consideration.
If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

Bonjour Shogun,

Merci de nous avoir contactés

Nous sommes désolés de vous lire.

Nous pouvons vous garantir la connexion entre des écouteurs et cet article par la prise des écouteurs comme illustré ci-dessous :

https://bit.ly/3CMQCsD

-Veuillez essayer à modifier le volume en suivant ce lien : https://bit.ly/3kjFjSt

À part cela, nous ne pouvons pas vous garantir le bon fonctionnement de l'article avec autres moyens de connexions non compatibles.

Si nous pouvons vous aider avec quoi que ce soit, n'hésitez pas à contacter notre assistance
Nous vous invitons à vérifier ce lien : https://bit.ly/3q1uTau(copiez-collez ces adresses dans votre navigateur).

Safwa @Sony Support FR

Hi Rob,
Thank you for your review.
We're glad to hear that you're enjoying your Sony NW-E394 and hope you continue to enjoy it for years to come. We're happy to welcome you into the Sony family!
If you need any assistance in the future, you can contact us using this link: https://bit.ly/2NwYLXL
Elshahat @Sony Support UK

Bonjour,

Nous sommes désolés de vous lire.
Pouvez-vous nous expliquer la nature des problèmes que vous rencontrez ?

Soukaina@Sony Support FR

Hi,

Thank you for your review.

We're glad to hear that you're enjoying your Walkman and happy with the sound quality we always aim to deliver! We hope you continue to enjoy it for years to come & welcome to the Sony family!

We also appreciate your time sharing this feedback, we take into consideration all feedback to improve the performance and quality of our products and services.

Don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have, we’re always delighted to hear from our customers!

Mennah @Sony Support UK

Hi SonyFan Martin,
vielen Dank für dein Feedback. Es tut uns leid, dass du solche Erfahrung mit deinem NW-E436 erlebt hast. Hättest du die Sicherheitsmaßnahmen ab Seite 108 durchgelesen: https://cutt.ly/fKtTM5L
In Bezug auf (NW-E394) leiten wir dein Feedback gerne an die zuständige Stelle in unserem Haus weiter, damit es gegebenenfalls berücksichtigt werden kann.
Solltest du noch Hilfe benötigen, empfehlen wir dir, uns direkt zu kontaktieren. Besuche dazu unsere Website, um mit uns Kontakt aufzunehmen: http://bit.do/fJYmt
Gehad @Sony Support DE

Hi,
es tut uns leid, dies zu hören. Wir werden dein Feedback für die zukünftige Produktentwicklung weitergeben, insbesondere in Bezug auf die Haptik der Bedientasten, die Verarbeitung und die Lesbarkeit der Menüpunkte. Was das Problem der verzögerten Tastenreaktion betrifft, empfehlen wir, den Walkman auf die Werkseinstellungen zurückzusetzen. Anweisungen dazu sind hier zu finden: https://bit.ly/3H3kour (kopiere den Link und füge ihn in ein neues Browserfenster ein). Solltest du dennoch Hilfe benötigen, empfehlen wir dir, dich direkt an uns zu wenden. Die Kontaktdaten findest du unter folgendem Link: https://bit.ly/3ceLq0x.
Radwa @Sony Support DE

Hi norb17,
danke für dein Feedback. Es wird empfohlen, die Bildschirmhelligkeit anzupassen. Anweisungen dazu findest du hier: https://bit.ly/3wqQvjM (Kopiere den Link und füge ihn in ein neues Browserfenster ein). Da wir weitere Informationen über das Problem mit dem In-Ear-Kopfhörer benötigen, uns direkt zu kontaktieren. Die Kontaktdaten findest du unter dem folgenden Link: https://bit.ly/3ceLq0x.
Radwa@ Support Sony DE

Hi Penarthref,

Thank you for your feedback.
We're glad to hear that you're enjoying your Walkman.
We hope you will continue to enjoy it for many more years to come!
If you need any assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

Hi,

Thank you for leaving your review, and we're sorry to hear that our product hasn't satisfied your expectations, this is not the norm as we strive to deliver the best quality possible.

We'd also like to highlight that you can set the sound quality according to the music genre or preset the value of the 5 band equalizer as a custom setting by following the steps clarified here: https://bit.ly/3PnH9Nh & https://bit.ly/3FPv2nF.

As for the Walkman design, we appreciate your valuable feedback and we've flagged your feedback as voice of customer to the concerned team for future consideration. We are always delighted to hear from our customers, and are always working to develop our products to suit your needs.

Moreover, don't hesitate to reach out to us over the phone, chat support and email using the details here: https://bit.ly/3xPUapp to provide us with any further feedback you may have.

Mennah @Sony Support UK